THE POWER OF SUCCESSFUL COMMUNICATION
Duration: Half Day
Maximum Delegates: 12
Course Overview – This workshop will identify how a manager or team leader communicates in the workplace. Do they use the best method to communicate, and do they communicate at the right time? Delegates go on a journey of cascading information to their staff in order to improve performance and relationships with their customers.
This workshop provides a framework which will allow delegates to share experiences and explore their communication methods, and create a personal action plan to implement these new skills and use their time to maximum effect.
Delivering the ‘Right’ message, to the ‘Right’ person, in the ‘Right’ manner at the ‘Right’ time
PESOS – This is your opportunity to explore this coaching model and identify how to give immediate coaching, as and when it’s needed. PESOS will prepare you to walk the walk & talk the talk & implement your learning, back in the workplace, for maximum results